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Terms of service

Last updated: October 26, 2026

1. Overview

  • These Terms of Service govern your use of lcsign.com (the "Site") and your purchase of custom signage products from Guangzhou LC Sign Co., Ltd. ("LC Sign", "we", "us"). By placing an order, you agree to these Terms.

2. Custom Products

  • Our products are custom-made to your specifications. Colors, dimensions, and brightness may vary slightly from on-screen previews. It is your responsibility to confirm all artwork, text, sizes, and specifications before approving production.

3. Pricing and Payment

  • Orders under $1,000: 100% payment upfront.
  • Orders $1,000 and above: 50% deposit to begin production, with the remaining 50% due before shipment.
  • Accepted methods: T/T (bank wire transfer, no fee), PayPal (+5% processing fee), Shopify Payments / credit cards (+6% processing fee).
  • All prices are subject to change until an order is confirmed in writing.

4. Orders and Cancellation

  • An order is confirmed once payment (or deposit) is received and we accept the order in writing. You may cancel within 24 hours of placing the order at no charge; after that, production may have begun and cancellation fees may apply.

5. Intellectual Property

  • All content on the Site, including designs, text, and images, is the property of LC Sign or its licensors. By submitting a logo, artwork, or design, you represent that you have the right to use it, and you grant LC Sign a license to reproduce it solely to fulfill your order.

6. Warranty

  • Product warranty periods vary by product line and are described in our Warranty Policy. Warranty covers manufacturing defects only and excludes improper installation, misuse, unauthorized modification, water ingress beyond IP rating, or normal wear and tear.

7. Limitation of Liability

  • To the maximum extent permitted by law, LC Sign shall not be liable for any indirect, incidental, or consequential damages, or for any loss arising from installation, site conditions, or third-party services. Our total liability for any claim shall not exceed the amount you paid for the specific order at issue.

8. Governing Law

  • These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles. Any dispute shall be submitted to the competent court in Guangzhou, China.

9. Changes

  • We may update these Terms from time to time. The version in effect at the time of your order applies to that order.

10. Contact